Privacy Policy

Last updated: 24 October 2026

Gaur Kripa Digital ("we", "us") is a digital marketing agency based in Surat, India. We run Meta Ads, Google Ads, SEO and websites for small businesses. This page explains what personal information we collect, why, and what you can ask us to do with it. Questions go to [email protected].

What we collect

Contact form. Your name, email, phone number, business name, website and anything you write in the message. The form is delivered to our inbox by FormSubmit.
Emails and messages. When you email us or message us on WhatsApp or Instagram, we keep the conversation and the contact details that come with it.
Business outreach. We sometimes email small businesses about our services. For that we use business contact details that the business publishes itself, such as the names, job titles and work emails on its own website or business listing. We do not buy personal data lists.
Client work. When you hire us, we handle the data needed to run your campaigns, such as ad account access and the leads your ads generate. We use it only to do the work you asked for.

This website does not use analytics or advertising cookies.

How we use it

To reply to you and send the audit, quote or information you asked for.
To deliver and report on services for our clients.
To send a small number of relevant business emails. Every one of these can be stopped by replying "stop", and we will not contact you again.

We do not sell personal information, and we do not share it with anyone for their own marketing.

Tools that process data for us

We use a few trusted services to run the business. They process data only on our instructions:

Google (Gmail and Google Workspace tools) for email.
Brevo for sending email from our domain.
Cloudflare for hosting this website and receiving email.
FormSubmit for delivering the contact form.
Meta (WhatsApp, Instagram, Facebook) for messages and ads.
Zoho CRM to keep track of enquiries and clients.
Anthropic (Claude) to help draft emails and replies. A person reviews outreach emails before they are sent.

Google user data

Our internal email tool connects only to our own Gmail account, with our permission, to send our business emails and read the replies to them. It does not access anyone else's Google account. Gmail data is used only for that purpose, is not used for advertising, is not sold, and is not used to train general AI models. Our use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.

How long we keep it

Enquiries and outreach records are kept for up to 24 months after our last contact, then deleted. Client records are kept for as long as we work together and for any period the law requires after that, such as for invoices and taxes.

Your choices and rights

You can ask us to show you the information we hold about you, correct it, delete it, or stop contacting you. Email [email protected] and we will act on it within 30 days. Depending on where you live, laws such as India's Digital Personal Data Protection Act, the UK and EU GDPR, or US state privacy laws may give you further rights, and we will respect them.

Security

We use two-factor sign-in on our accounts, encrypted connections, and give access only to the people who need it. No system is perfectly secure, but we take reasonable steps to protect your information.

Changes

If we change this policy, we will update the date at the top of this page.