Privacy policy

Last updated: 24 October 2026

Gaur Kripa Digital ("we", "us") is a digital marketing agency based in Surat, India. We run Meta Ads, Google Ads, SEO, websites and lead follow-up for small businesses. This page explains what personal information we collect, why, and what you can ask us to do with it. Questions go to nitin@gaurkripadigital.com.

What we collect

Forms on this website. When you request an audit or contact us, we collect your name, email, business name, website, country, the service you are interested in, your budget range and anything you write to us. We also record the page you sent it from and, if you arrived from an ad, the campaign details in the link (such as UTM tags, gclid or fbclid). This is stored in our own database.

The live demo. If you try the follow-up demo on our homepage, we store your first name and email so we can send the demo reply and stop the demo being misused. We keep a one-way hash of your IP address, not the address itself. Demo entries are not added to our sales list.

Emails and messages. When you email us or message us on WhatsApp or Instagram, we keep the conversation and the contact details that come with it.

Business outreach. We sometimes email small businesses about our services. For that we use business contact details that the business publishes itself, such as the names, job titles and work emails on its own website or business listing. We do not buy personal data lists.

Client work. When you hire us, we handle the data needed to run your campaigns, such as ad account access and the leads your ads generate. We use it only to do the work you asked for.

Cookies and tracking

We only use analytics and advertising cookies if you allow them in our cookie banner. You can change your choice at any time with the "Cookie settings" link at the bottom of every page.

How we use it

We do not sell personal information, and we do not share it with anyone for their own marketing.

Tools that process data for us

We use a few trusted services to run the business. They process data only on our instructions:

Google user data

Our internal email tool connects only to our own Gmail account, with our permission, to send our business emails and read the replies to them. It does not access anyone else's Google account. Gmail data is used only for that purpose, is not used for advertising, is not sold, and is not used to train general AI models. Our use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.

How long we keep it

Enquiries, demo entries and outreach records are kept for up to 24 months after our last contact, then deleted. Client records are kept for as long as we work together and for any period the law requires after that, such as for invoices and taxes.

Your choices and rights

You can ask us to show you the information we hold about you, correct it, delete it, or stop contacting you. Email nitin@gaurkripadigital.com and we will act on it within 30 days. Depending on where you live, laws such as India's Digital Personal Data Protection Act, the UK and EU GDPR, or US state privacy laws may give you further rights, and we will respect them.

Security

We use two-factor sign-in on our accounts, encrypted connections, and give access only to the people who need it. No system is perfectly secure, but we take reasonable steps to protect your information.

Changes

If we change this policy, we will update the date at the top of this page.

If you are in the UK

UK data protection law (the UK GDPR) applies to how we handle your information. We use it on these grounds: your consent for analytics and advertising cookies, our legitimate interest in replying to an enquiry you send us, and our contract with you when you become a client. Your information is stored and processed outside the UK, including in India and by the tools listed above. If you are unhappy with how we handle your information, please tell us first. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.